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If you are having trouble activating your tracker then check this list of information and links regarding activation troubleshooting.

Trouble Activating

Identifying best placement for your tracker inside and outside your vehicle.

Troubleshoot calls that are not connecting and learn common reasons for audio issues.

This article provides valuable insights on enhancing the audio quality of our tracker, offering valuable guidance for improvement.

Troubleshooting steps for when your tracker is not updating.

A Step-by-Step Guide to Refreshing Your Tracker's Performance

Step-by-Step Guide to Replace the Battery and Update Percentage on the App

Guide to replace/reseat SIM in Mobile-200g device. Helps fix audio & tracking issues.

A clear, step-by-step guide to replace your Mobile 200 device's SIM card for continued audio usage.

A clear, step-by-step guide to replace your Car Charger device's SIM card for continued audio usage.

Discover the best practices and step-by-step instructions for charging your Protect Plus tracker effectively!

Learn how to effectively charge your Mobile 200 tracker with practical tips and guidance.

Discover practical tips and guidance on preserving battery life and maintaining reliable location reports at your preferred frequency.

Learn how to troubleshoot issues with your device

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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