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Troubleshooting
Learn how to troubleshoot issues with your device

Trouble Activating
Tracker Placement
My audio calls are not connecting
How can I improve the audio quality of my tracker?
My tracker is not updating/reporting the location.
How to Power-Cycle Your Tracker
Changing the Battery of an Asset 432
How to Replace/Reseat the SIM Card in Your Mobile 200g Tracker
How to Replace/Reseat the SIM Card in Your Car Charger Tracker
Mobile 200 🗣️ : Audio SIM Migration Guide
Car Charger đźš— : Audio SIM Migration Guide
Charging Your Protect Plus Tracker
Charging Your Mobile 200 tracker
Reporting Frequency Vs. Extended Battery Life