Skip to main content
All CollectionsTroubleshooting
How to Power-Cycle Your Tracker
How to Power-Cycle Your Tracker

A Step-by-Step Guide to Refreshing Your Tracker's Performance

Mitch Logistimatics avatar
Written by Mitch Logistimatics
Updated over a week ago

Is your tracker not behaving as expected? A power cycle, or reboot, might just be the quick fix you need. This process is like giving your tracker a fresh start by turning it off and on again. It can resolve issues like connectivity problems and unresponsiveness. Here's how to power cycle different Logistimatics tracker models.


STEP-BY-STEP GUIDE PER TRACKER MODEL

CAR CHARGER 4G GPS TRACKER

  • Unplug the Tracker: Remove the device from your vehicle's charger port.

  • Reinstall: Plug it back in, ensuring a secure connection.

  • Start Your Vehicle: Turn on the engine to provide power to the tracker.

  • Go for a Drive: Allow the tracker to reconnect by driving for a short period.

ROAD-WIRED TRACKER

  • Find the Power Switch: Located beside the SIM card slot.

  • To Turn On/Off: Simply toggle the switch to the desired position.

  • Wait: After turning it off, wait about 10 seconds before turning it back on.

MICRO-431 POCKET TRACKER

  • To Turn Off: Hold the function key until the red light is steady, then wait for 60 seconds until the lights turn off.

  • To Turn On: Press and hold the power button for 3 seconds until you feel a vibration and see the LEDs light up.

PROTECT PLUS

  • Access the Power Switch: Remove the front plate and the rubber gasket carefully.

  • To Turn Off: Flip the power switch to the OFF position and then reassemble the front plate, ensuring the gasket is securely in place.

ASSET 432

  • To Turn On/Off: Open the device, flip the on/off switch inside, and press the button above the switch for 2 seconds to see the indicator lights.

ASSET 422

  • To Turn Off: Unscrew the back to access the internals and flip the power switch to OFF.

  • To Turn On: Flip the power switch back to ON and briefly press the button to check the lights.


💡Tip

Ensure your tracker has ample battery before attempting a power cycle. A brief pause between turning the device off and on again can enhance the effectiveness of the reboot. This simple step can resolve many connectivity and responsiveness issues efficiently.


What's Next?

Need more help? Get support from our team by contacting us through our Support Center at https://logistimatics.com/contact/.

You can also email us at hello@logistimatics.com.

Our dedicated support team is available to assist you from Monday to Friday, 9 AM to 5 PM Eastern Time.

Did this answer your question?