📍 Check Placement
Good placement is critical for reliable GPS and network signal.
Best placement: Somewhere with a clear view of the sky.
Orientation: Recommend placing the device with the top (opposite the flanges) facing the sky.
Avoid: Enclosed metal areas like trunks, shipping containers, or undercarriages surrounded by metal.
🔄 Power Cycle the Device
If placement is good but the device still isn’t reporting, a power cycle can help.
Steps to Power Cycle:
Unscrew the 4 screws on the device to open it.
Locate the power switch inside.
Toggle the switch to OFF and leave it off for 1 minute.
Toggle the switch back to ON.
Reassemble the device by securing the screws.
🧰 Still Need Help?
If your Asset Track Mini still isn’t working after following these steps, our support team can help. 👉 Contact Support for further assistance.
