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What Happens If You Lose Your Tracker? Keeping Your Info Safe
What Happens If You Lose Your Tracker? Keeping Your Info Safe

Learn how we prioritize your data security and protect your information when you lose your tracker.

Mitch Logistimatics avatar
Written by Mitch Logistimatics
Updated over a week ago

Losing a tracker can be a worrisome experience, especially when you think about all the places you've been and the info it has. At Logistimatics, we understand these concerns and prioritize your peace of mind. We have implemented robust security measures to ensure that your data remains confidential, even in the event that your tracker is lost. In this article, we will walk you through the steps we take to protect your information and reassure you that your privacy is our utmost priority.

Our Guarantee and Helpful Measures:

  1. Tracker Data Storage: Our trackers do not store any data or tracking history. All information is relayed by the tracker to our secure system, ensuring that your data is not vulnerable if the tracker is lost.

  2. Privacy Protection Measures: We have implemented robust security measures to safeguard your personal information. Remember, only you can access your data unless someone else has your login details.

  3. Strict Verification Process: Our support channels have a unique verification process in place. This ensures that unauthorized individuals cannot gain access to your account using the tracker's serial number.

  4. Suspension of Service: The SIM card in your tracker is solely designed to provide connectivity to the cellular network. It does not store any vital information about you. For added peace of mind, SIM card activity will be suspended.

Additional Security Measures

In addition to the above, we highly recommend changing your password as an extra layer of protection. To change your password, check the steps outlined in the How do I change my Password article!

What's Next?

At Logistimatics, we are committed to protecting your information and ensuring your privacy. In case of a lost tracker, please promptly notify our support team by visiting our Support Center at Logistimatics Support Center or contacting us at

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