Curious about where your tracker has been? This quick guide makes it easy to dive into your tracker's history, whether you're using our mobile or web app. Perfect for anyone needing to check on past movements, we'll walk you through accessing and navigating your tracker's historical data, all the way up to 90 days ago.
Viewing Past Tracking Data Using the Mobile App
If you haven't already, download the "Logistimatics" app on your smartphone. Need help? Check out our guide on downloading the mobile app.
Use your email and password to access your account and see your tracker list.
Tap "VIEW" next to the tracker you're interested in to open the map.
Look for the clock icon in the map's lower-left corner. Tapping it reveals the date range selector at the bottom.
Select the time frame you want to explore, from today back to any point in the last 90 days.
Use the arrows next to the date range to move backward or forward in your tracker's history.
Viewing Past Tracking Data Using a Browser
To utilize the full functionality of the web app's GPS tracking feature:
Head to app.logistimatics.com and log in.
Once you're in, you'll see your trackers. Pick one to view its tracking details.
At the map's top, find the date range selector. You can customize this to any period you wish, going back up to 90 days.
For a detailed look, you can set the time range to review your tracker's movements hour by hour.
💡Tip
Remember, you can only access data up to the last 90 days. To keep a permanent record, convert important tracking details into "reports" and download them as CSV files. These reports will stay in your account indefinitely, ensuring you never lose critical information.
What's Next?
Need more help? Get support from our team by contacting us through our Support Center at https://logistimatics.com/contact/.
You can also email us at hello@logistimatics.com.
Our dedicated support team is available to assist you from Monday to Friday, 9 AM to 5 PM Eastern Time.