Got any queries about your Asset 432 tracker? We've compiled the most frequently asked questions (FAQs) to provide you with swift, easy-to-understand answers. From device reporting to battery life, this FAQ is your quick reference for all things related to your Asset 432.
Commonly Asked Questions
How does the Asset 432 tracker report its location?
How does the Asset 432 tracker report its location?
The Asset 432 provides flexible reporting options to suit your needs. You can configure it to report one to four times per day. For specific times, our support team can assist with scheduling.
What are the standard reporting intervals for Asset 432?
What are the standard reporting intervals for Asset 432?
Daily: Once every 24 hours
Twice a Day: Every 12 hours
Four Times a Day: Every 6 hours
Can Asset 432 be set to report more frequently?
Can Asset 432 be set to report more frequently?
Yes, by activating 'repo' mode, the tracker will report every 2 minutes for an hour.
Note:
This command is accepted only during the tracker's scheduled wake-up time.
Will frequent reporting affect battery life?
Will frequent reporting affect battery life?
Absolutely. The more often the tracker reports, the quicker the battery will deplete. To conserve battery, the device sleeps between reports and can't be woken up until the next scheduled report time.
How do I change Asset 432's reporting mode?
How do I change Asset 432's reporting mode?
Change the reporting mode directly from the Logistimatics App. Go to 'Commands', select 'New', choose your mode, and send the command.
Does the Asset 432 provide geofence alerts?
Does the Asset 432 provide geofence alerts?
Yes, it does. However, alerts are triggered when the device reports its location inside or outside a geofence, which may differ from real-time trackers.
How do I turn Asset 432 on and off?
How do I turn Asset 432 on and off?
To power the device, toggle the switch inside the case. Press the on-button until all lights are on for turning it on and hold until a red light shows for turning it off.
How long is the battery life for the Asset 432?
How long is the battery life for the Asset 432?
Battery life varies based on reporting frequency:
1 report/day: Up to 36 months
2 reports/day: Up to 18 months
4 reports/day: Up to 9 months
Repo mode will consume more battery
Where should I mount Asset 432?
Where should I mount Asset 432?
Mount the device in a location with minimal metal obstruction, facing the sky for optimal performance. Use the magnetic mount or screw it onto the surface.
How do I replace the battery on the Asset 432?
How do I replace the battery on the Asset 432?
For battery replacement instructions, check out our dedicated article in the 'Tracker Model' collection under 'Asset 432'.
💡Tip
Preserve Battery Life. For long-term tracking, start with the default reporting mode and adjust only if more frequent updates are necessary. This strategy helps maintain battery life while keeping you informed.
What's Next?
Need more help? Get support from our team by contacting us through our Support Center at https://logistimatics.com/contact/.
You can also email us at hello@logistimatics.com.
Our dedicated support team is available to assist you from Monday to Friday, 9 AM to 5 PM Eastern Time.