Congratulations on your new Mobile 200G tracker purchase and welcome to Logistimatics! We know you're eager to start tracking, and we're here to help you set up your device for success. This guide covers everything from unboxing to activating and using your tracker with the Logistimatics platform.
What’s in the Box
Your Mobile-200G tracker comes with the essentials to get you started:
The Mobile-200G tracker unit
A charging cable to keep your tracker powered
A charging block for easy recharging
A magnetic bracket for secure placement
A Quick Start Guide to lead the way
Powering On Your Tracker
To power on your tracker, follow these simple steps:
Press and hold the power button for 3-4 seconds, then release. All three lights will flash when turned on. Green and blue LEDs may take several seconds to flash when the tracker is powered on.
To check if the device is on, quickly tap the power button. If lights flash, the tracker is powered on. If no lights flash, the tracker is powered off.
Downloading and Using the App
Get the Logistimatics App
Download the Logistimatics App (use the links below to navigate and download).
Log in with the email and password you used during checkout.
Viewing Your Tracker
After logging in to the Logistimatics App, follow these simple steps to view your tracker:
Choose the tracker with the corresponding serial number from the list and tap "View". If your tracking page shows "No Data," don't worry. This is normal and indicates that your device hasn't reported its location yet. To resolve this, take the following action:
Bring your tracker outside and go for a short drive.
Wait for the tracker to update its location, which should happen shortly.
Once the tracker reports its location, the tracking page will display an information flag with the tracker’s location.
Congratulations! Your Mobile-200 tracker is now online and ready to use.
Understanding the Tracking Map
To help you read the tracking map more effectively, watch our introductory video, which covers the following key aspects:
Dots and their colors: Representing different tracker locations and statuses
Stops: Indicating where the tracker has stopped for a certain period
Satellite view: Offering a detailed view of the tracker's surroundings
Date range: Allowing you to filter location data by specific dates
Setting Up Live Audio and Commands
If you wish to utilize the Live Audio feature, follow these steps to set it up. (Skip this section if you don't plan on using Live Audio)
In the app, go to "Commands" and tap "New".
Select "Set SOS Number" and enter your phone number.
Send the command and wait for confirmation in the command log.
Make sure you have audio minutes in your account.
Call the tracker's number from your registered phone to listen live. You can call the tracker through the app or your phone’s dial pad.
💡Tip
Charge Before Use. To ensure your Mobile 200G tracker is ready for action, give it a full charge before its first use. Starting with a full battery means you can track longer without interruption, and you'll have a more reliable experience right from the get-go.
What's Next?
Need more help? Get support from our team by contacting us through our Support Center at https://logistimatics.com/contact/.
You can also email us at hello@logistimatics.com.
Our dedicated support team is available to assist you from Monday to Friday, 9 AM to 5 PM Eastern Time.