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Getting started with your Car Charger
Getting started with your Car Charger
Mitch Logistimatics avatar
Written by Mitch Logistimatics
Updated over a week ago

Unboxing Your Car Charger Tracker

Inside the Car Charger box, you will find:

  • Car Charger Tracker

  • Instruction booklet

To power your tracker, follow these simple steps:

  1. Start your car. The cigarette lighter port must have power for the tracker to turn on. Most cars need to be on for this port to get power.

  2. Plug your tracker into your vehicle’s cigarette lighter port. The lights will flash blue as the tracker powers on and connects to the cell network.

Find the 6-digit serial number on the packaging. You will need this to activate your device.

Note: The Car Charger tracker will, most of the time, start from 0% battery when the vehicle has sat all night with no battery connection.

Download the App

  1. Download the Logistimatics App (use the links below to navigate and download).

  2. Open the app and log in using the email and password you entered during checkout.

Using the Logistimatics App

After logging in to the Logistimatics App, follow these simple steps to view your tracker:

  1. Choose the tracker with the corresponding serial number from the list and tap "View".

If your tracking page shows "No Data," don't worry. This is normal and indicates that your device hasn't reported its location yet. To resolve this, take the following action:

  1. Bring your tracker outside and go for a short drive.

  2. Wait for the tracker to update its location, which should happen shortly.

Once the tracker reports its location, the tracking page will display information like this:

Congratulations! Your Car Charger tracker is now online and ready to use.

Understanding the Tracking Map

To help you read the tracking map more effectively, watch our introductory video, which covers the following key aspects:

  • Dots and their colors: Representing different tracker locations and statuses

  • Stops: Indicating where the tracker has stopped for a certain period

  • Satellite view: Offering a detailed view of the tracker's surroundings

  • Date range: Allowing you to filter location data by specific dates

Setting Up Live Audio and Commands

If you wish to utilize the Live Audio feature, follow these steps to set it up. (Skip this section if you don't plan on using Live Audio)

  1. Open the Logistimatics App and tap on "Commands."

  2. Then click on "New" in the upper right corner and choose the "Set SOS Number" command from the list.

  3. Enter the phone number you will use to call the tracker, and tap "Send." The tracker will store your number even if it doesn't reappear in the field.

  4. Check the command log for sent and accepted messages. Sent commands will appear in gray, while accepted ones will be in red. The device may take a few minutes to reply.

  5. Ensure that you have sufficient audio minutes available on your account.

To use the Live Audio feature, simply call the tracker's phone number from your registered phone. You can find the tracker's number in the app under the "INFO" tab, within the "Audio" section.

With your Car Charger tracker fully set up, you're now prepared to take advantage of all its features!

What's next?

You're now fully equipped to make the most of your Car Charger tracker! We hope this guide has provided you with a clear understanding of the unboxing process, device activation, and essential features of our platform.

As you begin using your tracker, remember that our dedicated support team is always here to help. If you have any questions or need assistance, please visit our Support Center at or contact us at

You can also find helpful video tutorials and FAQs on our website to further enhance your experience. Thank you for choosing Logistimatics, and we wish you a seamless tracking experience!

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