If you're looking to cancel your subscription with Logistimatics, the process is relatively straightforward, but it can vary depending on the type of subscription you have. In this article, we'll walk you through the steps to cancel both monthly and prepaid subscriptions and also outline the process for commitment plan subscriptions.
Canceling Monthly and Prepaid Subscriptions:
Log in to your account.
Once you're logged in, Go to the Manage Subscriptions Tab.
On the next page, all subscriptions are listed if there are multiple. Tap the device associated with the subscription you want to cancel.
Select cancel on the next screen.
Pending Cancellation Status
If you cancel your monthly or prepaid subscription before the next payment date, then your subscription switches to pending cancellation status.
You will not be charged again for the next payment when your subscription is in pending cancellation status. The subscription fully cancels at the end of the current prepaid period. The tracking service continues active until that date.
Canceling Commitment Subscriptions
The commitment plan subscriptions are legacy subscriptions no longer offered as a new subscription option when activating. If you're still on a commitment subscription plan with Logistimatics and need to cancel, contact customer support for assistance.
In summary, canceling your Logistimatics subscription is a simple process, but it's important to note that there may be differences in the cancellation process depending on the type of subscription you have. Always be sure to review your subscription terms and conditions and contact customer support if you have any questions or concerns.
What's next?
If you have any questions or need assistance, please visit our Support Center at https://logistimatics.com/contact/ or contact us at support@logistimatics.com.
You can also find helpful video tutorials and FAQs on our website to further enhance your experience. Thank you for choosing Logistimatics, and we wish you a seamless tracking experience!